SECURITY

Security at Consentmo

We protect merchant and customer data with enterprise-grade security, strict access controls, and industry-leading certifications. Security isn't a feature at Consentmo - it's the foundation.

CERTIFICATIONS

ISO 27001 & SOC 2 Type 2 - In Progress

Consentmo is actively pursuing both ISO 27001 and SOC 2 Type 2 certifications, demonstrating our commitment to the highest standards of information security. We have signed letters of engagement with accredited auditors for both certifications and are progressing through the audit process.

ISO 27001 — Letter of Engagement Signed & Audit in Progress

SOC 2 Type 2 — Letter of Engagement Signed

Consentmo has partnered with an accredited ISO 27001 certification body and a leading SOC 2 audit firm. These certifications validate that our security controls meet internationally recognized benchmarks for protecting your data.

‍Enterprise-Grade Security - the same standards trusted by global financial institutions and Fortune 500 companies.

Contact Our Security Team

HOW WE PROTECT YOUR DATA

Security Built Into Every Layer

End-to-End Encryption

All data in transit is encrypted using TLS 1.2+. Data at rest is encrypted using AES-256, ensuring merchant and customer data is always protected.

Strict Access Controls

Access to production systems follows the principle of least privilege. Role-based access controls and multi-factor authentication are enforced for all team members.

Secure Infrastructure

Consentmo runs on enterprise-grade cloud infrastructure with redundancy, automated backups, and continuous uptime monitoring to ensure reliability and data integrity.

Vulnerability Management

We run regular security assessments, dependency audits, and penetration testing. Identified issues are tracked, prioritized, and resolved through a formal remediation process.

Data Minimization & Retention

We collect only the data necessary to operate the service. Retention policies are in place to ensure data is not held longer than required, in line with GDPR obligations.

Incident Response & Monitoring

We maintain a documented incident response plan with defined escalation paths. Security events are monitored in real time, with alerts triggering immediate investigation and response.

Report a Vulnerability

Aligned With the Industry's Leading Standards

Consentmo is certified and aligned with the most important privacy and security frameworks - ensuring your data is protected and your store stays compliant across platforms, regions, and ecosystems.

Microsoft Consent Mode Certified

Ensures Microsoft Ads and Clarity tracking only run after valid consent, with correct ad_storage signaling.

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Google-Certified CMP

Certified by Google to support Consent Mode v2, ensuring your consent signals work correctly with Google Ads, GA4, and tagging.

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IAB-Certified CMP (TCF 2.3)

Meets IAB Europe’s strict requirements for standardized consent collection, vendor transparency, and GDPR compliance.

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FAQ

Security Questions Answered

What certifications is Consentmo working toward?

Consentmo is actively pursuing ISO 27001 and SOC 2 Type 2 certifications. Letters of engagement have been signed with accredited auditors for both. These certifications will formally validate our information security management practices against internationally recognized standards.

How does Consentmo protect my store's data?

We use TLS 1.2+ for all data in transit and AES-256 encryption for data at rest. Access to systems is governed by role-based controls and MA. Our infrastructure includes automated backups, redundancy, and 24/7 monitoring.

How can I report a security vulnerability?

If you discover a potential security vulnerability, please contact our security team directly at security@consentmo.com. We take all reports seriously and will respond promptly. Please do not disclose issues publicly until we've had the opportunity to investigate and address them.

Does Consentmo comply with GDPR?

Yes. Consentmo is built specifically to help merchants achieve and maintain GDPR compliance. We also adhere to GDPR in how we operate internally - collecting only necessary data, maintaining processing records, and supporting data subject requests.

Where is Consentmo's data hosted?

Consentmo's infrastructure is hosted on enterprise-grade cloud providers with data centers in the EU. This ensures compliance with GDPR data residency requirements and provides high availability and disaster recovery capabilities.

Who is responsible for security at Consentmo?

Security is a shared responsibility across all teams at Consentmo. Our engineering and operations teams maintain security controls day-to-day, while leadership is accountable for our information security policies and certification programs.

Have more questions?

Contact our team