compliance feature

Consent Records -
Your Definitive Proof of Consent

Maintain a secure, auditable trail of every user interaction. Consentmo’s Consent Records provide the technical evidence you need to meet the strict documentation requirements of GDPR, CCPA, and global privacy laws.
Most privacy laws don't just require a banner - they require proof. Consent Records maintain a secure, timestamped audit trail of every user choice. If you're ever audited, you’ll have the definitive evidence needed to demonstrate your compliance with GDPR, CCPA, and more.
Table showing consent records with statistics, marketing, preferences statuses, IP addresses, and interaction buttons.
data records

Granular Consent Categorization

See exactly what your customers agreed to. Every record tracks specific categories (Statistics, Marketing, and Preferences) so you know exactly which scripts were authorized to fire for every individual session.
Granular consent breakdown
Filtering options
user data

Technical Audit Trail

Every entry captures the essential metadata required by regulators: Unique ID, IP Address (anonymized for privacy), Country of Origin, and Device Type.
IP address
Country
Device
Table showing anonymized IP addresses, countries, and device types including Mobile, Desktop, and Tablet from India, Netherlands, Germany, Japan, France, United Kingdom, and United States.
List of consent dates and times.
proof

Timestamped Proof of Consent

Get precise "Date of Consent" logs. This ensures you can prove exactly when a user interacted with your banner, protecting you against retrospective legal claims.
Audit-ready
Filtering options
exports

Secure & Exportable Logs

Need to provide data for a compliance audit? Use our Quick Export or specialized Reitmans export formats to generate CSV/XLS reports of your consent logs instantly.
CSV/XLS reports
Reitmans export
Dashboard showing consent records with filters by date, a table listing unique IDs, accepted pages, consent status, IP addresses, interaction buttons, consent dates, countries, and device types; also highlights GDPR compliant audit trail and a total of 6,348 records in the last 90 days with a 12% increase.
Google Drive Backup feature card with text stating it is enabled and automatically backs up consent and customer data requests for compliance.
backup

Google Drive Backup Integration

Enable Automated Google Drive backups to ensure your consent history is securely stored off-platform, creating a permanent archive of your store's compliance journey.
Manual & scheduled backups
Easy Google Account connection
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90 000+ Brands already use Consentmo
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Black Steve Madden logo.
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L'Occitane black brand logo.
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Toys R Us logo with a star inside the letter R.
Black Panasonic logo.
Black Häfele logo on a transparent background.
Black Steve Madden logo.
Black text logo reading 'florence by mills' on a transparent background.
Invisalign logo consisting of a stylized eight-petal flower symbol followed by the word 'invisalign'.
L'Occitane black brand logo.
Black and white Linkin Park band logo with stylized angular letters.
Toys R Us logo with a star inside the letter R.
FAQ

All You Need to Know

Customer Accounts & Checkout extensions by Consentmo.
What are Consent Records by Consentmo?

Consent Records (also known as Consent Logs) are the digital evidence or "receipts" generated every time a visitor interacts with your cookie banner. Under global privacy laws like GDPR (Europe), CCPA/CPRA (California), and LGPD (Brazil), it is not enough to simply have a cookie banner; you must be able to prove that a specific user gave you permission to track their data. Consentmo automates this entire process, creating compliance proof that ensures your store remains audit-ready at all times.

Why can’t I just use a cookie banner without records?

Having a banner is only half the battle. Global privacy laws (especially the GDPR's Accountability Principle) require the merchant to provide proof of consent if challenged. Without these records, you have no way to prove that a user actually clicked "Accept," which can lead to significant legal fines.

What specific data is captured in each record/log?

To maintain valid proof of consent, Consentmo captures:
- Unique Consent ID: A one-of-a-kind reference number for that specific interaction.
- Consent Timestamp: The exact date and time the user made their choice.
- User Action/Choice: Whether the visitor clicked "Accept All," "Reject All," or selected specific categories.
- Browser & Device Info: Technical details (User Agent) to identify the context of the consent.
- IP Address: Masked for privacy but recorded for location-based legal verification.

Can I export my Consent Records?

Yes. Consentmo provides a robust export feature that allows you to download your technical audit trail. This is a critical feature for merchants who need to present proof of compliance during a legal audit or for internal data processing reviews.
- CSV Format: All records are exported as CSV files, making them easily readable in Excel, Google Sheets, or any data analysis software.  
- Filtered Exports: You don’t have to download everything at once. You can filter by Date Range, Consent ID, or Action Type and export only the specific data you need.

Can I back up my consent history outside of Shopify?

Yes. One of Consentmo’s key features is the Google Drive Backup Integration. You can schedule automated backups (Daily, Weekly, or Monthly) that send your consent logs directly to your own Google Drive. This ensures your legal proof is safe even if you change apps or store settings.

Which Consentmo plans include Consent Records?

Consent Records are included on the Free plan! We believe that fundamental legal protection shouldn't be gated. All plans (including the Free plan) generate and store consent records within the app dashboard, and the ability to Export that data is a premium feature on Plus and higher plans.

Have more questions?
Contact our team
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Consentmo is the preferred compliance app on the Shopify App Store

Powering thousands of stores with smarter consent, seamless automation, and reliable compliance.
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