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Match Privacy Requests to Customer Profiles

Require visitors to provide an email for specific privacy choices to ensure accurate record-keeping and DSAR matching.
May 22, 2026
Feature

We've introduced Customer Identification, a powerful feature for Enterprise merchants to better bridge the gap between anonymous privacy requests and known customer data.

  • Streamline DSARs: Easily match Data Subject Access Requests to specific customer records, reducing manual lookup time.
  • Granular Controls: Choose exactly which actions require identification and which remain one-click to balance user experience with data accuracy.
  • Identify Guest Visitors: Require signed-out visitors to provide an email address before submitting specific privacy choices like withdrawing consent.
  • Compliance by Design: The "Do not sell or share" option remains one-click by default, ensuring you stay compliant with "no-friction" opt-out requirements.

Manage these settings and require emails for selected privacy choices from Privacy Center > General Settings > Customer Identification.

Screenshot of the Customer Identification settings interface featuring a toggle to require email for selected privacy choices, with checkboxes for Withdraw consent and Limit use of sensitive personal information.

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